What It Protects?
And What It Doesn’t?
By law, every UK travel company that sells air holidays and flights is required to hold an ATOL (Air Travel Organiser’s Licence).
If a travel company with an ATOL ceases trading, the ATOL scheme protects customers who had booked holidays with the firm. It ensures they do not get stranded abroad or lose money. This applies to the travel firm and the airline and if you have yet to travel or you are already abroad.
Did you Know….
- ATOL is run by the Civil Aviation Authority (CAA).
- It is funded by contributions from the travel companies, who must pay £2.50 into the scheme for each person they book on a holiday.
You will be protected by ATOL if you book a holiday with a single travel firm that includes:
- Flights and accommodation (including a cruise), or
- Flights and car hire, or
- Flights, accommodation and car hire.
ATOL does not apply if:
- You have booked your holiday or flights direct with a scheduled airline or airline ticket agent.
Watch for Bogus ATOL’s – they tend to sell ‘cheap flights’, etc… especially those websites that appear to operate outside of the UK.
The key is the ATOL number, which is checkable. The details of the ATOL holders are registered with the CAA; registered address, website, etc…
How to Check an ATOL – use this link, pop in the ATOL Number and hey presto, the details of the company should appear.
Ours is ATOL 10755; try it and see?